— ASHIQ AHAMED via Google
We hired Mark, Grant and the team at Urban Roots to remodel our house, including plumbing, electrical and finishings. To say they were excellent is an understatement. Their team was professional, friendly, polite and focused on quality. Mark and Grant were able to provide well thought out solutions to any issues encountered. A notable example of this is during our shower remodel we wanted to expand the shower size but there was a beam that would cause a challenge with the plumbing. The plumber suggested increasing the size of the clean out post in our family room to accommodate this size increase. Mark came up with a much better solution using a customer shower base with an offset drain that allowed the plumber to plumb into an existing drain. This solution reduced the cost of that remodel item and ended up with a better looking end result working exactly as we wanted. In addition to their attention to detail and quality focus they are excellent communicators and respond to questions timely and with well thought out answers. I would highly recommend the team at Urban Roots and will use them again for any future renovations needs we have.
☆☆☆☆☆
Thank you so much for everything! Your attention to detail and enthusiasm for our "unique" project has been much appreciated. Thank you for your professionalism, expertise, and patience.
We Will Definitely Call For The Next Project
— TARA, RAY, AND BAXTER
— RACHELLE SMALLDON via Google
Our office (a Vancouver-based non-profit) recently hired Urban Roots Build Co. to manage and execute a renovation project replacing carpet and paint throughout, upgrading bathrooms for better accessibility and setting up automated doors. Our team chose them because they offer the full package, could manage the whole project and complete all the pieces we wanted, AND they were willing to support the restrictions we had as a non-profit. We loved working with them because they made it easy and seamless, were flexible with our work and staff needs, professional and responsible and took care of our space. It was easy to rely on them and their communication was transparent and responsive. They kept us intimately informed of each stage of the process and worked to ensure our input was heard along the way. Several team members commented it was one of the most easy and smooth renovations they had experienced. Thanks to Grant and Mark for making a big project for a small organization feel easy. We love our new space!
☆☆☆☆☆
We had very positive experience working with the Urban Roots team. Not only are we thrilled with the outcome of our extensive principal bathroom renovation but they really removed stress from the process. In coordinating with the designer we never had to leave home to choose finishes etc. All tradespeople were highly professional. We hired them based on positive reviews from friends and neighbours and highly recommended to others!
Thrilled With The Outcome
— SUZANNE HUOT via Google
— CAROLINA via Google
We gutted and renovated full kitchen, extended deck and roofline, installed new siding, upgraded front door area and converted an old carport garage into a fully insulated garage. It was a big renovation for us, and we are thrilled with the final product.
We had the pleasure of working with Urban Roots Build Co. for our renovations. Mark and Grant were super professional and very prepared from the first client meeting to the budget meeting and all the way throughout the renovation.
I was very impressed by the troubleshooting, quick thinking and actions they took when things didn’t go as planned – as they always do in any renovation. But they never appeared stressed and provided quick and costly solutions.
The trades they use are top quality, professional, respectful and courteous. Always felt safe at home with the trades that they hired.
Mark and Grant are knowledgeable, professional and have pride in completing the renovation correctly and as quickly as possible. Throughout the renovation and after they communicated quickly and respectfully whenever we had any questions or concerns.
I would recommend and use Mark and Grant and Urban Roots again for any future renovation needs.
Kitchen, Deck and Garage Renovation
I hired Urban Roots to do a full reno on my bathroom. I LOVE the final product. Looks like a spa. Mark and Grant were great to work with. I liked that the quote was detailed and they were trustworthy. I would use them again and have referred them to others.
Positive Experience
— Deborah Bennett
— MEGAN BAKER
I’ve worked with Urban Roots on a number of renovations, and will continue to recommend them to my clients with confidence! Positive, skilled, and creative— Mark & Grant take a lot of pride in their work which shows in the finished homes quality. Their realistic approach, feasibility planning and consistent communication are a huge asset to the design & build processes which make it easy for homeowners to understand what’s going on at every stage of construction. Highly recommend!
Urban Roots Makes It Easy
From start to finish of the project, the were responsive and the work area was kept clean and the end product professinal.
☆☆☆☆☆
— MATTHEW BLACKSTOCK via Google
— FRAN AND TERRY GOULD via Google
We can't say enough positive things about both Grant and Mark of Urban Roots Build Co. Inc.
They are professional, courteous and abilities topnotch.
Important to us are communication and punctuality. When they say they will be there, they are.
We had both bathrooms renovated, the main included removal of tub and replacing it with a rain shower and a heated floor. Also the kitchen has new cabinets, sink, counter tops and lighting.
Their tradesmen were first class.
There was never any problem with site preparation, to safeguard our belongings, as well as , daily cleanup and/or cartage.
We are very pleased with our renovation.
We Can't Say Enough Positive Things
We hired Urban Roots Build Co. to build our stand alone garage structure complete. They are not only exceptional with their skill and knowledge but they also have a strong work ethic, going above and beyond what is needed. They are punctual and professional and we wouldn't hesitate to refer them to others.
Exceptional
— FIONA BABBS via Google
— LORNA
We’ve all heard the renovation nightmare stories –it drags on and on, over budget, poor workmanship etc. NOT with Urban Roots Build Co. Despite a tight timeline my kitchen renovation and bathroom refresh were completed on time and under budget.
Mark and Grant are knowledgeable, professional and meticulous. Communication was excellent – I was always aware of the next steps. Concerns/questions are dealt with promptly and respectfully. Billing is transparent – there are no surprises. All the trades were courteous and tidy. Mark and Grant want you to be happy with the finished product and the best part is they are genuinely nice people who are a pleasure to work with.
I felt validated every step of the way in my choice of Urban Roots Build Co for my first renovation project and would highly recommend them.
Knowledgeable, Professional and Meticulous
Had a wonderful experience with the renovations in my home last Spring with Urban Roots. Mark has a great, warm personality, answered all my questions, gave sound advice and ideas and quoted a reasonable cost for what I wanted done. All the sub-contractors he brings for the various jobs to be completed are the same. I was very inquisitive and each individual took the time to explain their crafts while working on the living, dining rooms, hallways and bathrooms. I learned about flooring, woodwork, window coverings, painting, plumbing, electrical and the complete demolition/rebuilding of the main bathroom. I enjoyed their company and will have them all back for further renos. The areas were cleaned when finished and all debris taken away. You would never know the reno mess occured. Guess that means - fill the cookie jar and put on the coffee pot!! Mark is my 'to go to guy'
Wonderful Experience
— SUSAN
— PC IN Richmond BC
My business partner and I chose to go with Urbanroots due to their accessibility and ability to answer our questions during our initial planning stages of choosing a contractor. Choosing the right contractor is crucial to the success of your renovation or build. Grant and Mark treated the project with great care and respect, as if they were building for themselves. They were able to stay close to projected budget costs and they gave us recommendations when appropriate on how to save on costs without losing quality. We are thrilled with the renovation of our office and we regularly receive compliments from our clients. Mark and Grant listened to our concerns and needs. Urbanroots can be trusted and will deliver.
I have already recommended their work to friends and colleagues. In the near future, when I require a home renovation, I will be calling Urbanroots!
5 Stars!
We worked with Mark and Grant for the better part of a year on our very significant renovation, and could not be happier with the end result. They are meticulous and creative problem-solvers, came up with solid options that helped us make the right decisions, and we are so glad we worked with them.
Major Home Renovation
— RYAN IN VANCOUVER via Google
— MATTHEW via Houzz
Nothing but praise from start to finish with the work carried out by Mark, Grant and the crew of Urban roots.
The end result of our reno looks fantastic and one set of happy in-laws. Would hire them again for all future projects.
☆☆☆☆☆
— KYLE IN MAPLE RIDGE via HomeStars
Mark & Grant helped us when we were in dire need to properly reinforce a bowed exterior wall on our Pan Abode log home. We received many quotes from various contractors/builders. Ultimately decided to go with Urban Roots for their on site professionalism, past project portfolio, empathy, and comfort regarding their quoted price being on budget.
At the end of the day they did an overall excellent job. They worked with an engineer to provide an affordable permanent solution. I would not only use them again, but I'd go as far as recommending them to my closest friends and family.
Mark & Grant Took Great Care Of Our Project!
— USER IN SURREY via HomeStars
Mark, owner of Urban Roots Contracting is the most patient, easy going, professional and trustworthy contractor I have ever worked with! He stuck with us when unexpected problems complicated the job and increased the scope of the work. Our communication was empathic, respectful and solution focused and Mark was always willing to take the time to consider our suggestions and wishes throughout our project. He brought excellent trades people to the site that were courteous, skilled and very responsive before, during and after the completion of their job! We absolutely will call on Mark to assist us with all our future renovations!
Exterior Renovation & Remediation
— DEREK IN ABBOTSFORD via HomeStars
Mark and his team were fantastic to work with throughout. Communication was always frequent, and I never had to reach out for an update - Mark always beat me to it.
The quality of the work was excellent, and I'd be happy to work with Urban Roots again.
Carport Conversion
— USER IN LANGLEY via HomeStars
I first contacted Mark at Urban Roots contracting after observing the work that the company was doing on a neighbour’s house. The exterior of my home required painting and repair due to exposure to the elements. Upon attending my home he conducted a thorough assessment of the repairs that would be required and provided a quote within a few days. The work was completed on time and exceeded my expectations in terms of quality. It also came in under budget. I would recommend Urban Roots Contracting and will be using them for future repairs on my home.
