We’ve all heard the renovation nightmare stories –it drags on and on, over budget, poor workmanship etc. NOT with Urban Roots Build Co. Despite a tight timeline my kitchen renovation and bathroom refresh were completed on time and under budget.
Mark and Grant are knowledgeable, professional and meticulous. Communication was excellent – I was always aware of the next steps. Concerns/questions are dealt with promptly and respectfully. Billing is transparent – there are no surprises. All the trades were courteous and tidy. Mark and Grant want you to be happy with the finished product and the best part is they are genuinely nice people who are a pleasure to work with.
I felt validated every step of the way in my choice of Urban Roots Build Co for my first renovation project and would highly recommend them.
Had a wonderful experience with the renovations in my home last Spring with Urban Roots. Mark has a great, warm personality, answered all my questions, gave sound advice and ideas and quoted a reasonable cost for what I wanted done. All the sub-contractors he brings for the various jobs to be completed are the same. I was very inquisitive and each individual took the time to explain their crafts while working on the living, dining rooms, hallways and bathrooms. I learned about flooring, woodwork, window coverings, painting, plumbing, electrical and the complete demolition/rebuilding of the main bathroom. I enjoyed their company and will have them all back for further renos. The areas were cleaned when finished and all debris taken away. You would never know the reno mess occured. Guess that means - fill the cookie jar and put on the coffee pot!! Mark is my 'to go to guy'
My business partner and I chose to go with Urbanroots due to their accessibility and ability to answer our questions during our initial planning stages of choosing a contractor. Choosing the right contractor is crucial to the success of your renovation or build. Grant and Mark treated the project with great care and respect, as if they were building for themselves. They were able to stay close to projected budget costs and they gave us recommendations when appropriate on how to save on costs without losing quality. We are thrilled with the renovation of our office and we regularly receive compliments from our clients. Mark and Grant listened to our concerns and needs. Urbanroots can be trusted and will deliver.
I have already recommended their work to friends and colleagues. In the near future, when I require a home renovation, I will be calling Urbanroots!
We worked with Mark and Grant for the better part of a year on our very significant renovation, and could not be happier with the end result. They are meticulous and creative problem-solvers, came up with solid options that helped us make the right decisions, and we are so glad we worked with them.
Nothing but praise from start to finish with the work carried out by Mark, Grant and the crew of Urban roots.
The end result of our reno looks fantastic and one set of happy in-laws. Would hire them again for all future projects.
Mark & Grant helped us when we were in dire need to properly reinforce a bowed exterior wall on our Pan Abode log home. We received many quotes from various contractors/builders. Ultimately decided to go with Urban Roots for their on site professionalism, past project portfolio, empathy, and comfort regarding their quoted price being on budget.
At the end of the day they did an overall excellent job. They worked with an engineer to provide an affordable permanent solution. I would not only use them again, but I'd go as far as recommending them to my closest friends and family.
Mark, owner of Urban Roots Contracting is the most patient, easy going, professional and trustworthy contractor I have ever worked with! He stuck with us when unexpected problems complicated the job and increased the scope of the work. Our communication was empathic, respectful and solution focused and Mark was always willing to take the time to consider our suggestions and wishes throughout our project. He brought excellent trades people to the site that were courteous, skilled and very responsive before, during and after the completion of their job! We absolutely will call on Mark to assist us with all our future renovations!
Mark and his team were fantastic to work with throughout. Communication was always frequent, and I never had to reach out for an update - Mark always beat me to it.
The quality of the work was excellent, and I'd be happy to work with Urban Roots again.
I first contacted Mark at Urban Roots contracting after observing the work that the company was doing on a neighbour’s house. The exterior of my home required painting and repair due to exposure to the elements. Upon attending my home he conducted a thorough assessment of the repairs that would be required and provided a quote within a few days. The work was completed on time and exceeded my expectations in terms of quality. It also came in under budget. I would recommend Urban Roots Contracting and will be using them for future repairs on my home.
AWESOME! On the better end of pricing from what we saw with quality as their main driver. Chad and Mark were very helpful and just a touch of the phone away. We did have some hiccups but they dealt with any issue promptly leaving me with little to no stress which was the main reason we were sold on going with these guys!! The final product is great and I did have some issues with paint in the powder washroom which I either didn't notice until a couple months later or it was the lighting LOL but they had their guys come out. Touched it up and all was good, hence why I'm on here to do my part so anyone can feel confident in there Reno or whatever ;)
The craftsmanship of all the trades was great! The project was managed on time and within our budget. I would highly recommend Chad and Mark. Thanks for all your hard work.